Privacy policy

This privacy policy explains how we, Zap Tan, collect, use, and protect your personal information as a user of our website. We are committed to safeguarding your privacy and complying with the General Data Protection Regulation (GDPR) and other relevant UK privacy laws.

Personal Information We Collect

We may collect the following personal information from you when you visit or use our website:

Name
Email address
Phone number
Billing and shipping address
Payment information
IP address
Device information

We collect this information when you make a purchase, subscribe to our newsletter, or fill out a contact form. We may also collect your browsing history and usage data using cookies and similar technologies.

How We Use Your Personal Information

We may use your personal information for the following purposes:

To process your orders and payments
To communicate with you about your orders and enquiries
To send you marketing and promotional materials, if you have opted-in to receive them
To improve and personalise our website and services
To comply with legal obligations

We do not share, sell, or rent your personal information to third parties, except for the following:

Service providers and vendors who help us operate our website and services, such as payment processors and shipping carriers
Law enforcement agencies or regulators, if required by law or to protect our legal rights
Business partners, if we enter into a joint venture, merger, or acquisition

Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse.

Your Rights

You have the following rights regarding your personal information:

Right to access: You can request a copy of your personal information that we have collected and stored.
Right to rectification: You can request us to correct any inaccurate or incomplete personal information we have about you.
Right to erasure: You can request us to delete your personal information, subject to certain exceptions.
Right to restrict processing: You can request us to limit the processing of your personal information under certain circumstances.
Right to data portability: You can request us to provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
Right to object: You can object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.

To exercise your rights, please contact us at info@zaptan.co.uk. We may require you to provide additional information to verify your identity before processing your request.

Changes to this Privacy Policy

We reserve the right to modify or update this privacy policy at any time without prior notice. We will notify you of any material changes by posting the updated policy on our website.

If you have any questions or concerns about our privacy policy or practices, please contact us at info@zaptan.co.uk.